Press and hold speaker [-] key for 10 second, then charge up the speaker for 1 hour.
ONEmini is go with a dual port USB charging cable. A 2A high rating USB adaptor can supply enough current to complete a full charge in 12~13 hours. If your adaptor is 1A output, charge time may increase to 20 hours.
ONEmini will stay at standby mode when it is locked with transmitter. In case if transmitter is switch off, ONEmini will seek transmitter for about 10 minutes, the it will go to power off to save power. Please make sure the transmitter is always on.
Press [+] and [-], then plug-in power. Hold for 10 second, wait blue LED flash. ONEbox is rest and restart again, wait 70s for startup and all setting return to factory default.
Remove special characters in router name and password, e.g. Chinese character.
Collision on IP address with your home router. Check whether your home router are on same IP address 192.168.101.1
Poor power supply to ONEbox will lead to unstable operation. Please use high current 2A micro USB cable and a high rating (>1A) USB adaptor.
If your ONEbox is working well before and sudden go poor connection. Try to restart your home router to clean up router internal log : unplug router power, wait a short moment and plug in power again. ONEbox will connect to router again.
ONEwoofer USB port is design for easy pairing and power supply to ONEbox.micro. You should not use ONEwoofer USB port for speaker charging. Immediate plug out USB cable if you use it for device charging.
The BluPay player use TV stereo as default setting.
* Set player audio output priority to “Optical”
* Set player digital audio output yo “Bitstream” or “Auto”
Change your notebook USB audio destination to “ONEdongle stereo”
ONEbox doesn’t support USB audio 44.1/16. Please change to 48/16. 48/24 or 96/24. Our recommend setting is 48/24.
When you upload song files to iPhone, iPhone will convert file format to AIFF. ONEbox DLNA mode can’t support AIFF file, so no sound come out. Alternative ways :
Usually due to crowded 2.4G network. Go to AirPlay sound setup page, use longer buffer (default is 0.25s).
You can well manage your WiFi network : (i) Connect smartphone on 5G WiFi network, (ii) use LAN cable to connect high data device. e,g, server, TV, (iii) switch your router to free WiFi channel
Please put ONEbox to standby mode, restart you iPhone, and try again.
ONEbox only support USB RAM formatted as FAT or FAT32. Never use NTFS and exFAT format.
Subwoofer has internal antenna located at bottom of the side with keys. Don’t face key button side to rear wall. Please try to face key side outward, providing direct path toward ONEbox.
Please make sure :
Please make sure :
Plug your ONEdonlge in USB adaptor or USB power will put ONEdongle in pairing mode. Never plug ONEdongle in PC USB host port because ONEdongle will detect USB player and then work as audio play device.
ONEaudio speaker can support 3 transmitters include ONEbox.mini, ONEbox.micro and ONEdongle.
You can change speaker transmitter connection in speaker menu : the second page in speaker menu is change connection, enter the page and select connection type : auto or manual. In manual connection mode, you need to select which transmitter you are going to connect.
Yes, this is normal way to change speaker position. Re-pair your speaker on new position (main, rear, centre) and you will get speaker position changed.
Old generation speaker (before 2018 Oct) loader can’t support new firmware because internal memory size is not enough. Old speaker should ship back to us for hardware upgrade in order to have bigger memory size for new firmware.
Please send enquiry to us : email@example.com
After firmware upgrade, no matter your speaker can lock to ONEbox, you must need to do pairing again, pairing include all speakers and subwoofer.