Press and hold speaker [-] key for 10 second, then charge up the speaker for 1 hour.
ONEmini is go with a dual port USB charging cable. A 2A high rating USB adaptor can supply enough current to complete a full charge in 12~13 hours. If your adaptor is 1A output, charge time may increase to 20 hours.
ONEmini will stay at standby mode when it is locked with transmitter. In case if transmitter is switch off, ONEmini will search transmitter for about 10 minutes, then it will go to power off to save power. Please make sure the transmitter is always on.
(1) Always feed power to speaker, speaker will stay at standby mode.
(2) For ONEmini and ONEmedi, you select power mode to Standby. Switch on speaker, short hold speaker [+] key to enter setup menu, go to power mode page, select “Standby” and press [-] to confirm.
Press [+] and [-], then plug-in power. Hold for 10 second, wait blue LED flash. ONEbox is rest and restart again, wait 70s for startup and all setting return to factory default.
After reset process complete, you will find ONEbox on WiFi of name “ONEbox****” or “ONEbox”.
Remove special characters in router name and password, e.g. Chinese character.
Collision on IP address with your home router. Check whether your home router are on same IP address 192.168.101.1. (2017 version is 192.168.3.1)
Poor power supply to ONEbox will lead to unstable operation. Please use high current 2A micro USB cable and a high rating (>1A) USB adaptor.
If your ONEbox is working well before and sudden go poor connection, try to restart your home router to clean up router internal log : unplug router power, wait a short moment and plug in power again. ONEbox will connect to router again.
If your ONEbox is connected to router, you can’t see ONEbox’s SSID on WiFi network. You need to locate ONEbox’s IP address by :
If your phone is Android, APPS “NetX” can help you to locate ONEbox’s IP address in your WiFi network.
If your phone is iOS, APPS “Fing” can help you to locate IP address. Or, you can open Safari and type ONEbox****.local.
If you have WIN10 PC, go to Control Panel -> network seacrh to get back IP address.
After you changed your router, restart ONEbox again. That time start up wil take 3-4 minutes until ONEbox can’t connect to your old router. Then ONEbox will go back to AP (Access Point) mode.
Use your smartphone, find ONEbox SSID name in WiFi network setup page. Connect your phone to ONEbox****. Open a browser, use IP 192.168.101.1 to get into ONEbox home page. Then go to setup page, you will see old router connection info. Please touch [Remove] to clean up subscription.
Wait a short moment, setup your new router again.
If your ONEbox is shipped on or before mid 2020, its default full name should be ” ONEbox**** “, the suffix 4 digits are serial number. If your ONEbox is shipped afterward, its default name is ” ONEbox “.
You can change ONEbox name. Go to setup page, second row is device name, touch [Edit] to change. Restart ONEbox again.
You may not may not see ONEbox in WiFi network, it depend on whether ONEbox is connected to router (if ONEbox connect to router, it is behind router and you can’t see ONEbox in WiFi device list). Two ways to get back ONEbox access :
(1) Temporary switch off router, restart ONEbox and wait 4 minutes, you will see ONEbox on your smartphone WiFi device list.
(2) Reset ONEbox to factory default, then setup router connection again. Remove ONEbox power, press and hold ONEbox 2 keys (press middle on light guide), power up and hold keys for 20 second until blue LED flash, wait 90 second until ONEbox complete reset process.
ONEwoofer USB port is design for easy pairing and power supply to ONEbox.micro. You should not use ONEwoofer USB port for speaker charging. Immediate plug out USB cable if you use it for device charging.
The BluPay player use TV stereo as default setting.
* Set player audio output priority to “Optical”
* Set player digital audio output yo “Bitstream” or “Auto”
Change your notebook USB audio destination to “ONEdongle stereo”
Remember to switch on your speakers, otherwise ONEdongle will be disconnected with PC and you will not find ONEdongle in PC play device list.
ONEbox can’t support USB audio 44.1/16. Please change to 48/16 or 48/24.
When you upload song files to iPhone, iPhone will convert file format to AIFF. ONEbox DLNA mode can’t support AIFF file, so no sound come out. Alternative ways :
Usually due to crowded 2.4G network. Go to AirPlay sound setup page, use longer buffer (default is 0.25s).
You can well manage your WiFi network : (i) Connect smartphone on 5G WiFi network, (ii) use LAN cable to connect high data device. e,g, server, TV, (iii) switch your router to free WiFi channel
Please put ONEbox to standby mode, restart you iPhone, and try again.
ONEbox only support USB RAM formatted as FAT or FAT32. Never use NTFS and exFAT format.
Subwoofer has internal antenna located at bottom of the side with keys. Don’t face key button side to rear wall. Please try to face key side outward, providing direct path toward ONEbox.
Please make sure :
Please make sure :
Plug your ONEdonlge in USB adaptor or USB power will put ONEdongle in pairing mode. Never plug ONEdongle in PC USB host port because ONEdongle will detect USB player and then work as audio play device.
ONEaudio speaker can support 3 transmitters include ONEbox.mini, ONEbox.micro and ONEdongle.
You can change speaker transmitter connection in speaker menu : the second page in speaker menu is change connection, enter the page and select connection type : auto or manual. In manual connection mode, you need to select which transmitter you are going to connect.
Yes, this is normal way to change speaker position. Re-pair your speaker on new position (main, rear, centre) and you will get speaker position changed.
Old generation speaker (before 2018 Oct) loader can’t support new firmware because internal memory size is not enough. Old speaker should ship back to us for hardware upgrade in order to have bigger memory size for new firmware.
Please send enquiry to us : firstname.lastname@example.org
After firmware upgrade, no matter your speaker can lock to ONEbox, you must need to do pairing again, pairing include all speakers and subwoofer.